Javaid Iqbal

Thought Leader - Advisor - Educator


Javaid Iqbal

For almost two decades, Javaid has been guiding C-level executives towards transforming their organizations and overcoming the complex challenges of modern day engagement of customers, partners, employees and other stakeholders. He has done so across multiple portfolios of Global Fortune 500 companies as well as Federal Government and State and Local agencies. Some of his key customers have included GE, Proctor & Gamble, Caterpillar, Motorola, US Postal Service, US Food & Drug Administration and US General Services Administration.

Through the span of his career, Javaid held key leadership positions at various consulting organizations including the Big 5 outfits where he developed practices in various technologies and spearheaded solution delivery on multi-year complex global consult- ing engagements. He recently served as the Global Engagement & Success Leader at Salesforce and also teaches graduate level courses in Customer-Centric Innovation at DePaul University where the latest focus of his curriculum is on Artificial Intelligence, Internet of Things and Machine Learning.

Javaid attended Purdue University for his undergraduate studies in Computer Information Systems Technology and holds a Master’s degree in Communication Systems Strategy and Management from Northwestern University where the focus of his academic research was on bridging the business, technology and communication gap across global enterprises. 
He routinely keynotes and moderates panels at conferences in the Americas, EMEA and APAC, is passionate about volunteer work, global travel, golf and lives in the amazing city of Chicago.

Digital Transformation
Everyone wants to go digital. Yet, very few know how. Most can’t even define it let alone have a path to succeed in it. Learn what success means in this hyper connected and fast paced world of digital and how the handoff happens between the physical world and the digital world that creates magic.

Customer Innovation
Customers of today enjoy unprecedented power to influence brands and demand a product and a service in the way they want and in the time they want. Learn how an organization can gear up on the culture, process and technology side to tackle this new phenomenon where innovating with the customer is far more important than innovating for them.

Emerging Business Trends
The 4th Industrial Revolution that puts technology at the center of it all has changed the entire landscape of the way we communicate and the way we do business. Learn about the global and regional trends that have come about as a result and are shaping tomorrow’s businesses as well as the disruptive forces that are spearheading the way. Also learn about the ones that wish to remain the same and are putting up a fight to survive.

Intelligence of Things
Artificial Intelligence, Machine learning, Deep Learning, Internet of Things, & Data and Analytics have already started to impact the lives of every human on the planet. As more and more devices get on the grid, learn about the impact they will make on human civilization.

Disruption & Change
Cloud Computing and Subscription economies have changed the way revenue is generated and reported, customers are acquired and retained, innovation is achieved and consumed, communication is achieved and we are still at the infancy of this change. How does a business survive being Uberized or Amazoned?

Future of Learning and Employment
How are educational institutions gearing up to teach the new world skills for the new world jobs? What’s at stake for the future of employment? Learn how leading academic and research institutions are going back to the drawing board and are re-imagining learning.

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