David Avrin
International Customer Experience Keynote Speaker | Consultant and Business Coach
United States
David's Keynote Topics
Ridiculously Easy to Do Business With: Responding to a new generation of customer wants needs and expectations
A Day in the Life of Your Customer : Deeply Understanding Your Best Customer So You Can Deliver What They Want—the Way They Want It
Biography
One of the most in-demand Customer Experience speakers and consultants in the world today, David Avrin, CSP, Global Speaking Fellow, has shared his content-rich, entertaining and very actionable presentations with enthusiastic audiences in over 30 countries around the world. Based in America, David travels globally helping organizations and audiences better understand and align with changing customer and client expectations for speed, simplicity and convenience. David helps companies win and retain a new generation of customers by becoming Ridiculously Easy to Do Business With™.
David is the author of seven books including the acclaimed: It's Not Who You Know, It's Who Knows You!, Why Customers Leave (and How to Win Them Back), and his newest book: Ridiculously Easy to Do Business With — A practical guide to giving customers what they want - how and when they want it, is available worldwide.
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