Dr. Alan O'Neill
Global Expert in Change, Culture & Customer Experience | Creator of the 7-Steps to Profit™ | Keynote Speaker
United Arab Emirates
Dr. Alan's Keynote Topics
Change Management
Customer-centric culture
Employee Engagement
Categories
Topics
Biography
Dr. Alan O’Neill is known as the golden thread between vision and reality, helping leaders close the gap between ambition and results. With over 30 years of global experience, he enables organizations to align culture, behaviour, strategy, and customer experience, especially when change stalls or promises fall short. In a world transformed by AI and digital disruption, Alan focuses on the human factors that determine whether transformation succeeds or fails.
He has advised many of the world’s most respected brands, including Google, Intel, PwC, Toyota, Emirates Insurance, Moët Hennessy, Primark, Getty Images, and the United Nations — and brings a proven, practical approach rooted in real commercial outcomes. His proprietary frameworks, including the 7-Steps to Profit™, the 7+ Index™ for organizational health, and KEPS™ , the first ethical trust metric linking ESG and culture — give leaders the tools to diagnose hidden disconnects and embed new ways of working with confidence.
Backed by his doctoral research into why some organizations thrive under disruption while others struggle, Alan translates evidence, data, and front-line interviews into clear insights leaders can apply immediately. His keynotes are fully tailored to the client, enriched by audience interviews and organizational diagnostics to ensure messages land with precision. Delivered with the engaging storytelling that Irish speakers are famous for, his sessions are inspiring, practical, and unforgettable.
Empathetic and commercially sharp, Alan empowers leaders to bridge the gap between intention and execution, giving them the clarity and confidence to lead sustainable transformation, no matter what the future brings.


